tag:blogger.com,1999:blog-6889995170325067377.comments2014-02-28T19:53:03.220-08:00Gio SpotGiovanni Ellahttp://www.blogger.com/profile/07595748861186927961noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-6889995170325067377.post-3333723499205186582013-07-15T15:39:13.381-07:002013-07-15T15:39:13.381-07:00Thanks for your comment. True, my problem most lik...Thanks for your comment. True, my problem most likely triggered a form letter; however, it's the extra step (and an easy one at that) that Redbox takes with a form letter that elevates their customer service.Giovanni Ellahttps://www.blogger.com/profile/07595748861186927961noreply@blogger.comtag:blogger.com,1999:blog-6889995170325067377.post-72040697129105507412013-07-12T20:17:54.209-07:002013-07-12T20:17:54.209-07:00Well, you probably didn't have to ask for comp...Well, you probably didn't have to ask for compensation -- your problem simply triggered a form letter. Still, I agree that it is a very nice form letter -- concise, easy to understand, and free of errors. Great that they offer a freebie as a matter of course... that's how you get loyalty!badbinhttps://www.blogger.com/profile/14114477359596407712noreply@blogger.comtag:blogger.com,1999:blog-6889995170325067377.post-20227464618742826662013-04-29T10:29:25.788-07:002013-04-29T10:29:25.788-07:00Glad that you like the idea. Have fun with your ne...Glad that you like the idea. Have fun with your new brand experiences!Giovanni Ellahttps://www.blogger.com/profile/07595748861186927961noreply@blogger.comtag:blogger.com,1999:blog-6889995170325067377.post-56246417375985641392013-04-23T11:40:12.038-07:002013-04-23T11:40:12.038-07:00I love your idea of buying one new product each ti...I love your idea of buying one new product each time you go grocery shopping! I've never done that, and as I type I realize I always buy the same products, different brands, but always the same stuff. I will take your advice. :)Sivanybehttps://www.blogger.com/profile/17818477322615336005noreply@blogger.com